So I have to rant because I am royally ticked off today. I have had a unit with Public Storage since November 2007. I have faithfully paid my bill on the first of every single month. Not a single payment missed or even a day late. I haven't even been INSIDE the unit since I started renting. Partially due to the fact that I lost keys within weeks of renting the unit and partially b/c Chris doesn't want me bringing in a bunch of junk. Whatever.
One of Chris' co-workers was looking for two twin beds which I happen to have just sitting in my storage unit. I told him he could have them. So I go to Public Storage on Monday April 6th. I tell them I need the lock cut off and a new one put on. I explain to her that the following day I have someone meeting me at 5pm there to get stuff out. Will this be a problem? No no no she says, the lock will be cut off today and I will call you to confirm that it has been. Does she call me? No. I call her the next day. It took me three hours to get a hold of someone there. She goes, oh the guy hasn't come out yet to cut off the lock...I'll call him to remind him. She then calls me back at 4:30pm to tell me that the lock will not be cut off that day. I'm really ticked at this point, but it is what it is so I ask her if she can guaruntee that it will be cut off on Wednesday. She says yes and this time I will make an effort to contact this guy to make sure he cuts off the lock. WTF???????????????????????????? I told you on Monday that I needed it cut off by the next day and you are telling me now that you didn't even make an effort????
As it turns out the co-worker couldn't come any other time that week so we decided to postpone. I get a phone call on Friday, April 10th from this chick telling me that they have just cut off my lock and I am free to enter the unit when I want. I was really pissed at this point. It took 5 days to have a stupid lock cut off. Ridiculous. I was going to complain, but I lost interest and got busy with other things.
Last night, Chris and this co-worker drive all the way downtown to get the beds out of storage. He calls me about 7pm and says the key is not working and they can't get into the unit and they are both PISSED as HELL! So I come to work today and call Public Storage. I ask to speak with the manager who happens to be the dumb a$$ that I've been dealing with. I gave her a piece of my mind. I told her this was ridiculous and an embarrassment to me and her company. She stuttered for a while and said she was going to go check the lock and call me back.
Well, it turns out the district manager cut my lock off and b/c the store manager was not there when it happened, he put a blue plastic covering over the lock that she has to remove before I can get into the unit. Helpful information about THREE WEEKS AGO! She claims that she did not know there was a plastic cover on it. Where the F is the communication in this place? So now I have left a message with the district manager to call me back to see what he can do. She tld me he could probably knock a couple bucks off my rent. Uhhhhh I would like a whole month free, thank you very much. It is absolutely ridiculous that I have invested as much time as I have into getting into a room that has a door that rolls up. It's a simple padlock lock. Nothing fancy. No need for a rocket scientist. So it's not even noon yet and I'm ready for a vodka and something. Thanks for letting me rant, blog people!
Tuesday, April 7, 2009
Hey everyone!!! So far in April it has rained. Then yesterday, it decided to snow and rain at the same time! Did I mention that it is APRIL??? In honor of Kristen...Dear Crazy! Life in Indiana is getting pretty crazy! I'm amazed at how busy I am yet none of that includes going to bars! In March, my dad drove out to visit Chris and I in our new apartment. He loves having his own room and bathroom. We surprised him with all of his favorite things; Kroger pickles, grape nut flakes, pepsi (in plastic bottles) and bourbon. We all went out to eat at this amazing restaurant called Rick's Boatyard. I definitely recommend it if you like seafood. It was delicious!
Another new thing I did this month was babysit a four month old. Yeah...me.... ha ha. For a couple days we had some gorgeous weather her and my cousin wanted to go Harley riding with her man so I watched her little tyke, Trent for a couple hours. Let me tell you, he is cute as a button, but he cried almost the whole time. I'm sure it was my fault, but I gues I'll wait a little while before having kids.
At the end of March, Chris and I drove all the way to Virginia for Kim and Tony's wedding!!! So much fun! We got to hang out with my parents all Thursday night. On Friday, it was out to Sleezeburg to get ready for the rehearsal dinner. I was exhausted after that. I wish I could say that we went out and partied like rock stars, but I went to bed at like 11pm. Saturday was filled with getting ready, pictures, and champagne. I had a blast the whole time and I hope Kim remembers that day forever. She looked beautiful. It was a little cold and rainy, but nothing could ruin Kim's fun. She was anything but a bridezilla. In fact, I think she made me realize how much of a bridezilla I will be if a certain someone either sh**s or gets off the pot. Ha ha, just kidding! It was great seeing a lot of old friends and getting to spend time with everyone singing Glory Days and dancing our butts off! Now I just need Seth and Susan to set a date so I know when I'm coming home next!